"First impressions set the tone. I aim to make every visitor and caller feel valued from the moment they connect with our team."

— Maryam Mjrshi, Professional Receptionist

I began my career in administrative support and quickly discovered that the reception desk was where I could make the biggest impact. From greeting visitors with a smile to ensuring that every call and appointment is handled with care, I thrive in fast-paced, people-focused environments.

Over the years, I have supported offices in healthcare, legal, and corporate settings. Each role has reinforced my belief that excellent reception work is the foundation of a well-run organization. I take pride in being the first point of contact and in representing my employer with professionalism and warmth.

My approach to reception is simple: be organized, be present, and treat every interaction as an opportunity to create a positive experience. I am skilled at balancing multiple tasks—from managing a busy phone line to coordinating meeting rooms—while keeping the front desk tidy and welcoming.

Looking ahead, I am eager to bring my skills to a team that values strong communication, efficiency, and a welcoming workplace culture. I am committed to continuous learning and to contributing to the success of the organizations I serve.

Core Competencies

Communication

  • Phone etiquette
  • Email correspondence
  • Interpersonal skills

Organization

  • Calendar management
  • Filing systems
  • Multi-tasking

Software Proficiency

  • MS Office Suite
  • Scheduling software
  • CRM systems

Training & Courses

Data entry and text processing

Executive Secretarial

Customer Service

Patient Experience Development and Improvement

Essential skills for call center employee

Education

Jeddah AcademyDiploma in Hotel Front Office Management

General Secondary — Science Stream

Most Recent Role

AlShakreen

Receptionist & Customer Service

2018 – 2025

Receptionist at AlShakreen for 7 years. Front desk, visitor greeting, appointments, and phone system in a professional environment.

Other experience

Al-Diyafa Company

Customer Service Representative

3 months

Customer service role at Al-Diyafa Company for 3 months.