"First impressions set the tone. I aim to make every visitor and caller feel valued from the moment they connect with our team."

— Maryam Mjrshi, Professional Receptionist

I began my career in administrative support and quickly discovered that the reception desk was where I could make the biggest impact. From greeting visitors with a smile to ensuring that every call and appointment is handled with care, I thrive in fast-paced, people-focused environments.

Over the years, I have supported offices in healthcare, legal, and corporate settings. Each role has reinforced my belief that excellent reception work is the foundation of a well-run organization. I take pride in being the first point of contact and in representing my employer with professionalism and warmth.

My approach to reception is simple: be organized, be present, and treat every interaction as an opportunity to create a positive experience. I am skilled at balancing multiple tasks—from managing a busy phone line to coordinating meeting rooms—while keeping the front desk tidy and welcoming.

Looking ahead, I am eager to bring my skills to a team that values strong communication, efficiency, and a welcoming workplace culture. I am committed to continuous learning and to contributing to the success of the organizations I serve.

Core Competencies

Communication

  • Phone etiquette
  • Email correspondence
  • Interpersonal skills

Organization

  • Calendar management
  • Filing systems
  • Multi-tasking

Software Proficiency

  • MS Office Suite
  • Scheduling software
  • CRM systems

Training & Courses

Data entry and text processing

Executive Secretarial

Customer Service

Patient Experience Development and Improvement

Essential skills for call center employee

Education

Jeddah Academy — Diploma in Hotel Front Office Management

General Secondary — Science Stream

Most Recent Role

AlShakreen

Receptionist & Customer Service

2018 – 2025

Receptionist at AlShakreen for 7 years. Front desk, visitor greeting, appointments, and phone system in a professional environment.

Other experience

Al-Diyafa Company

Customer Service Representative

3 months

Customer service role at Al-Diyafa Company for 3 months.